What form of payment do you accept?
All transactions are processed through PayPal, however you do not need a PayPal account to check out.
What happens if the item I ordered is out of stock?
If the item is showing on our website it is more than likely available for purchase. During busy periods there may be occurrences of products oversold. If this happens, customer service will notify you as soon as possible to process a refund or exchange.
What shipping method does ONAMI Brand Use?
We ship all packages via Hermes or Royal Mail.
How long does it take for my package to arrive?
For Uk orders within 3-7 Days.
Worldwide orders can be upto 14 Days.
What is your return policy?
We accept returns of unworn or unwashed items for a full refund within 10 days of the original transaction. For further instructions on how to process a return or exchange please fill out our contact form on our site.